Our project team works with your subject matter experts to design, develop and deliver superior caliber End User Training Courses. Our top quality team of people possesses the business and instructional development experience to ensure your satisfaction.

We also use an advanced, technically enabled course development process. This means that our time-on-task yields the ultimate in value-added activities for you and your organization.

Our unique proven methodology results from our decade of instructional design experience specifically applied to technology-driven change.

GDR provides you with a "fixed"-price, turnkey solution to demonstrate our commitment to a value-added, top-quality product. Your satisfaction is the anchor of our business: we work with you each step of the way to ensure on-time delivery of all training materials.

 

Here are some of our key areas of expertise:

 

The Assessment is a rapid, intense, on-site activity performed by Senior GDR Consultants.  These consultants have previous experience on large SAP engagements with extensive end users learning requirements.  Multiple deliverables jump-start essential training activities and provide required management information.

 

GDR can provide standard SAP training to support your Project Team in preparation for an implementation or upgrade.  Using your system and the standard SAP learning materials we provide in-depth training of functional modules: FI/CO, SD, MM, PP, HR as well as specialties: APO, BW and CRM.  We respond quickly to meet your timeframe and deliver training where you want it, when you want it.  

GDR can support Project Teams by tailoring each course to reflect client specific business processes, company work scenarios and data.  Because our staff is highly experienced in both business processes and in SAP, we are able to develop a tailored, yet cost-effective, learning solution.  

 

GDR has developed a certification process to ensure the SAP Key User Team possess the SAP expertise and superior functional knowledge as required by the business.  Performance/knowledge standards are first established according to a three-tier model: Gold, Silver and Bronze.  Each individual team member is assessed against the standards and a thorough gap analysis is conducted.  Based upon results, an individual Learning Path is developed that will support the team to achieve the appropriate combination of skills and expertise. 

 

 

A customized, role-based, process focused course is developed specifically for the client.  Each course begins with a high-level process view, moves to a detailed transaction description (End-User Procedure) and concludes with demonstrations and end-user exercises.  This deliverable is an integrated set of materials designed to provide the highest level of knowledge transfer and retention.

 

 

Many clients have multiple locations and/or end-users that are geographically dispersed.   Our training solution includes development of customized course materials that can be deployed via live, remote instructor using a remote, web-based training application. We develop required courses using standards that will ensure deployment of the course on the client’s platform.